#1 ranked: CoinbaseLearn and Earn rewards plus $10 for your first $100 traded (new customers only)Check offer →
CryptoRanking
Bitstamp

Bitstamp Review

4.8Last updated: August 5, 2026·Author: CryptoRanking Editorial Team
Sign up

Bonus: Earn up to 5% APY and enjoy low fees

Claim bonus
Maker / Taker Fee
0.5% / 0.5%
Coins supported
60+
Daily volume
~$195M
Security incidents
Yes

Score breakdown

Computed directly from the data above — see the exact formula in our methodology.

Fees0.0/5

Average maker/taker fee: 0.500% (lower fees score higher, scaled against 0.5%).

Security track record0.0/5

Has a publicly documented history of a major hack or breach of user funds.

Coins supported0.6/5

60+ supported coins (scaled against 500).

Trading liquidity0.0/5

Approx. ~$195M in daily trading volume (scaled against $50B).

About Bitstamp

Bitstamp is a well-regarded cryptocurrency exchange, widely considered one of the more reliable platforms in the market, with some of the lowest trading fees around. It was founded in 2011 in London and holds licenses from the New York State Department of Financial Services as well as an EU payment institution license. Bitstamp currently lists around 60 cryptocurrencies and serves more than 4 million customers worldwide, with daily trading volume of roughly $195 million.

The exchange is available in more than 80 countries, including throughout the EU and the US, where it may require additional identity verification steps. The German business magazine Capital has recognized Bitstamp as one of the few exchanges that combines good value for money with high security standards.

In 2025, Bitstamp was acquired by Robinhood, a development that brought the exchange under the umbrella of a much larger, publicly traded financial services company — a scale and legitimacy signal in its own right for an exchange that had operated independently for over a decade.

Security Incident History

Bitstamp experienced a security breach in January 2015, in which just under 19,000 BTC (worth roughly $5 million at the time) was stolen from the exchange's operational wallet. In response, Bitstamp suspended service for about a week while it investigated the breach and shored up its security infrastructure before reopening. That incident is now over a decade old, and Bitstamp has operated without a repeat security breach since — a track record reinforced by its subsequent licensing, its institutional-grade fund security guarantee, and its 2025 acquisition by Robinhood.

Trading Fees

Bitstamp runs a competitive fee schedule with 17 tiers based on 30-day trading volume. Fees start at 0.50% maker / 0.50% taker and drop by 50% at the second tier, down to 0.25% / 0.25%. A fee-free tier exists as well, though it requires $20,000,000 in 30-day trading volume to reach. Most fiat and crypto deposit methods are free, with the exception of bank transfers (0.05%) and credit/debit card deposits.

Bitstamp Earn

Through Bitstamp Earn, customers can earn interest by staking crypto assets. Currently only two assets are available for staking — ETH and Algorand — though the list is expected to grow over time. Rewards can reach up to 5% APY, and payouts are expected to increase as more coins are added to the program. Bitstamp Earn is not available to customers based in the US.

Bitstamp ProTrader

ProTrader is Bitstamp's solution for advanced traders — an advanced desktop interface with real-time market insight, analytics tools, and a range of order types for building custom trading strategies. It also offers an extensive API for building trading bots and running automated strategies, along with mobile apps for both Android and iOS.

Bitstamp Details

  • Maker/taker fees: 0.50% / 0.50% (down to 0.25% / 0.25% at higher tiers)
  • Coins supported: ~60
  • Countries supported: 80+
  • Customers: 4 million+
  • Daily trading volume: ~$195M
  • Languages: English only

Pros

  • Competitive fee schedule
  • Crypto exchange operating for over a decade
  • European trading platform headquartered in the EU
  • Institutional-grade fund security guarantee
  • Crypto assets deposited via BitGo are insured
  • ProTrader — trading service for professional traders
  • Separate accounts for retail and corporate clients
  • Staking available

Cons

  • English language support only
  • No live chat customer support
  • No margin trading support
  • Experienced a hack in 2015

Technical details

Reference data — payment methods and limits change often, check the exchange's own site for the current list before depositing.

Deposit methods
Apple Pay, Online banking, Google Pay, P2P trading, Debit card, Credit card, Neteller, Bank transfer, SWIFT transfer, Skrill, Visa, Wise
Withdrawal methods
P2P trading, Debit card, Credit card, Mastercard, Neteller, Bank transfer, Skrill, Visa
Withdrawal limit
$50,000/day
Interface languages
1 — English
Devices
Android, iOS, Browser (web)

User reviews

Real ratings and reviews from independent sources — we don't write them ourselves and don't edit the quoted text.

1.4/5
Trustpilot · Bad · ~1,000 reviews · as of August 2026

Account locked for a month… They need to verify my address… Which has not changed ever, for 9 years.

Anonymous user, July 2026Trustpilot

6 weeks, a regulator, and an automatic block to recover about $1.90. Support just reads scripts.

Anonymous user, June 2026Trustpilot

The support team were thorough, responsive and helpful. I felt I was in safe hands.

Anonymous user, May 2026Trustpilot

It hasn't let me log into my account despite entering the password and authentication code!!! I thought I was the one who made a mistake but when I tried to change something it told me that they would send an email to my email and nothing arrived!!!!

sarah noeli, January 2024App Store

Frequently asked questions

Has Bitstamp ever been hacked?

Yes, Bitstamp has a publicly documented history of a major hack or breach — see the security section above for the specific incident and how it was resolved.

What are the fees on Bitstamp?

Bitstamp charges a maker fee of 0.5% and a taker fee of 0.5% of the trade value, though the actual rate can vary with trading volume or fee-tier plan.

How many cryptocurrencies does Bitstamp support?

Bitstamp offers access to over 60 cryptocurrencies, enough to diversify beyond major assets like Bitcoin or Ethereum.

What is Bitstamp's trading volume?

Bitstamp's approximate daily trading volume is ~$195M, which is one factor we weigh alongside fees and security in our overall ranking.

Sign up on Bitstamp